Top 3,077 Reviews From Legit Miracle-Ear Hearing Aids Buyers (2024)

PriceOnline & AppStaff

You would think hearing properly out of the box (like many cheaper Hearing aids companies advertise) would be easy. It's not. Maybe for a small select group it would work. My Hearing issue is more complex. Almost normal at lower frequencies, and very bad at high frequencies. I bought the higher end aids from Miracle Ear. They were able to custom adjust them to fit my needs. They have multiple Bluetooth settings for phone, tv and streaming music. The app makes it easy and allows advanced area control for volume and tinnitus control. Great aids with only 2 real issues. They need cleaning (wax) every 6-8 weeks. AND they were very expensive. If you don't have at least $4k+ to spend, I'd recommend seeing an audiologist and getting a trial before you buy. You can pay less but the cheaper ones may not work properly for you. I would be leary of the out of the box, no exam needed hearing companies unless you can return them after a trial.

Staff

Mr. Jason **

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Staff

Andrew was most informative. Thank you for all your help, and the new lady at the front desk is so professional and courteous, I received information that I wasn't aware of. It's a lot to think and decide about.

Staff

I am extremely happy with both the Miracle-Ear professional and office staff where I receive my care. My serious hearing deficit has been effectively corrected with their sophisticated, but user-friendly devices. Just as critical, however, are the competency and interpersonal skills of the audiologist; in my case, that individual is Mr. Dan **. He listens and educates, regularly re-testing and evaluating my hearing acuity to assure I'm getting maximum benefits. In my opinion, given the consistent quality and thoroughness of and access to the on-site care I've received over the years, Miracle Ear is a tremendous value.

Installation & SetupStaff

Joanne is always upbeat and runs a great office. I had annual exam last week and the adjustments she made made a big difference. She is also very helpful if a problem comes up or I need to adjust or change my appointment.

Price

I have had Oticon, as well as Miracle-Ear. Both are OK, but Miracle Ear's philosophy that they will still take care of you once your contract runs out is more attractive. I still have tinnitus but have been living with it for years. It was never brought up by the tech who worked with me. While both Oticon and Miracle Ear hearing aids are comparable, Miracle-Ear is considerably more expensive. In addition, my left ear canal is crooked and I have difficulty getting the in-ear part inserted. None of the techs have been any help with that. I guess I would conclude by saying that Miracle-Ear hearing aids are OK, but their service is much better than the service I got from Oticon.

Online & App

First, let me start by saying life is hard enough, going deaf, just adds to it. I decided to go to Miracle-Ear because I received a discount card in the mail and my family had gotten tired of me saying huh. Of course, they did not have the advertised item, plus the "doctor" was no more than a used car salesman. I left there with a $7000.00 pair of hearing aids that are no better than a $300 pair I had bought online. The App is a joke and when I complained about it, they told me that I may need to change phone. They hurt my ears, even 3 months later. I'm not trying to get anyone to feel sorry for me or try helping me get my money back, it is too late and I know it. For you that read this, you need more than 30 days to know if hearing aids work for you. Also, sleep on it before buying them, you will thank yourself in the morning. I still say huh, but I hear all the background noise. Good Luck.

Staff

Miracle Ear is a great place to get hearing aids. The receptionist and consultant are very friendly and knowledgeable, I highly recommend this place if you are looking for perfect hearing aids for yourself or a loved one.

Customer ServiceStaff

Went to have my ears tested and Barry from Maui Office said I needed this so called fabulous hearing device. Took it home and there was an irritating background sound so took it back on my next scheduled visit. Told him I did not want it that it was uncomfortable. He insisted that I try it again with an adjustment that he would do. So took it home and there still was a background sound that I could not deal with. I called him and took it back on my next visit. He said, "Too late"...Time limit was over. I gave him $1000.00 Good Faith down payment and returned item. Now I am getting harassed with Collectors!! He did not have a front desk clerk and he comes to Maui Once a month. Last time I called his Honolulu Office they told me he was in a Foreign Country. Deal with Collectors. He has the Hearing aid and my $1,000.00.

Customer Service

Worthless company! No response to my Cease-and-Desist letters via certified mail/return receipt from the local office or Corporate. Continuous harassment via Direct Mail wanting me to purchase their hearing aids. Have sent numerous emails/letters to them and their CEO. No one wants to remove me from their contact list. No one will reply to me. Filed a complaint with the Better Business Bureau (BBB) on 8/25/2023 against Miracle-Ear Hearing Aid Center. The BBB made two attempts to contact the business regarding my complaint. The BBB did not receive a response and the case has now been closed as an UNANSWERED complaint in their file. Businesses like this are like hemorrhoids; nothing more than a pain with no immediate relief in sight. Why one would do business with Miracle-Ear is beyond me. The BBB has informed me to contact the Oklahoma Attorney General.